How can I turn off voicemail?
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- How can I turn off voicemail?
How can I turn off voicemail?
15-01-2017 12:13 AM
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I would like to know how to disable voicemail on my iPhone 5.
Googled handset manual instructed procedures don't work.
Does it need a call to Plusnet customer services for this purpose?
Re: How can I turn off voicemail?
15-01-2017 12:35 AM - edited 15-01-2017 12:38 AM
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Yes it does ....
If you dial 500 from your mobile phone, they can deactivate the Voicemail service.
edit.
I believe it can be turned off via Live Chat too - https://www.plus.net/mobile/
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Re: How can I turn off voicemail?
15-01-2017 8:03 AM
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Hi @cHatTErF0x,
We're able to deactivate your Voicemail from our system. I can certainly get this sorted for you, if you would like to drop me a private message. -Ashleigh
Re: How can I turn off voicemail?
16-01-2017 11:37 AM
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You may want to see if they can increase the number of rings before the network cuts off the call (which is what it does before voicemail kicks in, because the divert remains active). The default is 7.
I have already had someone think I busied the call (where you get 3 short tones in sequence). The amount of rings is way too short IMO.
Re: How can I turn off voicemail?
16-01-2017 12:07 PM
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Hi cHatTErF0x,
If you could send me a private message, I'll be more than happy to switch this off for you.
- Rebeka
Re: How can I turn off voicemail?
17-01-2017 12:27 PM
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Re: How can I turn off voicemail?
17-01-2017 12:46 PM
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Hi @mmne3,
The only way we're able to activate/ deactivate your Voicemail is from our system. You can do this by dialing 500 from your SIM, 0800 0791133 from another line; or you can contact our Live-Chat Team via https://www.plus.net/mobile/. You can also send us a private message on here too!
Unfortunately, we don't have a Voicemail mailbox number to provide. I'm sorry about that! -Ashleigh
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