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Direct debit

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Dabbler
Posts: 18
Registered: ‎15-08-2019

Direct debit

Hi ive noticed that the direct debit hasnt been set up on one of my mobile accounts.and the one month credit i was offered hasnt been added either to the same account.
3 REPLIES 3
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Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Direct debit

Hi @Higgi 

 

Can you confirm which account this is by telling us the last 3 digits of the mobile phone number? 

 

I can then look into this accordingly. 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
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Dabbler
Posts: 18
Registered: ‎15-08-2019

Re: Direct debit

Its on mobile ending in 910.
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Plusnet Help Team
Plusnet Help Team
Posts: 1,230
Thanks: 136
Fixes: 55
Registered: ‎26-03-2018

Re: Direct debit

Hi @Higgi,

I've sent a further response via a private message.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team