Data allowance in bill incorrect.
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16-08-2019 7:53 AM
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While checking I've noticed that my bill claims I'm on a 1.5GB contract but then claims my allowance is just 1GB. Should I be concerned if I get near the 1GB limit or is it just a mistake in your billing report due to being a special offer. Thanks.Kathryn.
Fixed! Go to the fix.
Re: Data allowance in bill incorrect.
16-08-2019 11:58 AM
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Hi there, thanks for getting in touch.
So we can look into this further, can you please private message:
-Mobile number in question,
-Full name and account name if different from yours,
-Full address including postcode.
Regards
Re: Data allowance in bill incorrect.
16-08-2019 2:02 PM
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Thanks. Pm sent.
Kind regards.
Kathryn.
Re: Data allowance in bill incorrect.
16-08-2019 5:51 PM
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Re: Data allowance in bill incorrect.
16-08-2019 7:23 PM
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I have just pm you. Thanks.
16-08-2019 8:05 PM
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