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Black Friday Deals

Trev0r
Newbie
Posts: 1
Registered: ‎08-11-2021

Black Friday Deals

Can't upgrade to a black friday deal in app

will the app get updated or do I have to phone support?

Cheers

Trev

5 REPLIES 5
Smith7
All Star
Posts: 624
Thanks: 369
Fixes: 3
Registered: ‎14-09-2021

Re: Black Friday Deals

Welcome to the Forum,

Just ring 500 from your PN Mobile and select  " You are thinking of leaving " you will get straight through and  will speak to someone who has special deals.

Good luck  

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,341
Fixes: 1,603
Registered: ‎21-04-2017

Re: Black Friday Deals

Thanks for your post @Trev0r 

Drop me a private message with the following details and we'll see what we can offer you.  Smiley

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
paulgl
Newbie
Posts: 4
Registered: ‎04-07-2015

Re: Black Friday Deals

Hi Gandalf.  Can PM you about this also please? Cheers, Paul

paulgl
Newbie
Posts: 4
Registered: ‎04-07-2015

Re: Black Friday Deals

Oh, actually reading the final sentence of your post, I'm going to assume that's a yes - someone will be happy to talk to me. 🙂

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,341
Fixes: 1,603
Registered: ‎21-04-2017

Re: Black Friday Deals

Hi Paul,

No problem, I've messaged you back this morning. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet