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Bolt on validity

FIXED
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Superuser
Superuser
Posts: 9,970
Thanks: 1,284
Fixes: 71
Registered: ‎06-04-2007

Bolt on validity

iOS app. My monthly allowance reset today as expected. However if I go to bolt ons and select any of them, the message at the top says whatever I choose will expire on 10 September, which is yesterday.
David
5 REPLIES 5
Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Bolt on validity

Hi Spraxt, can you attach a screenshot and PM it me please?

 Jono H
 Plusnet Community Manager
Superuser
Superuser
Posts: 9,970
Thanks: 1,284
Fixes: 71
Registered: ‎06-04-2007

Re: Bolt on validity

@JonoH

Shots of the Home screen showing the correct "next reset date" and the Data bolt on screen showing the just expired period for "validity" are attached here.

.IMG_0058.png

IMG_0059.png

 

David
Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Bolt on validity

Thanks for sharing!

 Jono H
 Plusnet Community Manager
Superuser
Superuser
Posts: 9,970
Thanks: 1,284
Fixes: 71
Registered: ‎06-04-2007

Re: Bolt on validity

@JonoH Now that my Mobile billing date has been reached the "Choose a Bolt-on" will last until date has changed to the correct value of October 10th 2018.

As I suspected the change over is being triggered by billing date whereas I think it should be the allowance reset date.

David
Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Bolt on validity

Fix

This has now been raised as a new bug. Thanks for pointing it out.

 Jono H
 Plusnet Community Manager