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wrong landline number has been install

hendon36
Newbie
Posts: 3
Registered: ‎17-10-2022

wrong landline number has been install

We are a new Plusnet customer. Received the activate email, and notice our landline number has been changed to a new number. We would like to keep our landline number.

 

Please kindly advise what to do .

Thanks

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: wrong landline number has been install

Hi there,

I'm really sorry we've changed your landline number.

I've spoken with our suppliers to get it back for you and I'm happy to confirm you'll have it tomorrow anytime before midnight.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: wrong landline number has been install

Hiya, I'm happy to confirm the renumber order completed this morning, so you should have your phone number again.

If there's anything else you need help with feel free to let me know Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet