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Voicemail forever pending

FIXED
neilbradley
Dabbler
Posts: 11
Thanks: 1
Registered: ‎11-12-2012

Voicemail forever pending

Hi there. I have sent several people are having the same issue as I am....

On my home phone it says my Voicemail is awaiting activation, I didn't realise this was the case but now realise this is why no one is able to leave a message as it's not currently active.

It's very strange as it used to work fine and think it was after the last renewal that it started not working, which is months ago now.

Is it possible to have this corrected please? It's stopping me from making other charges to my account as it says 'An error has occurred
You cannot make any changes to your account while there is a phone order in progress.'

My username is NeilBradleyUK.

Thank you!
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,490
Thanks: 8,904
Fixes: 1,429
Registered: ‎21-04-2017

Re: Voicemail forever pending

Fix

Hi Neil,

I've triggered for voicemail to be activated within the next hour. Really sorry for the issues you've had with this.

Can you let me know how it goes later on? 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
neilbradley
Dabbler
Posts: 11
Thanks: 1
Registered: ‎11-12-2012

Re: Voicemail forever pending

Sorry for not replying sooner. Yes this is fixed now, thank you for the help @Gandalf
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,490
Thanks: 8,904
Fixes: 1,429
Registered: ‎21-04-2017

Re: Voicemail forever pending

No worries @neilbradley and glad to see that!

Let me know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team