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The dreaded Line Cord Error.......

FIXED
wufer
Grafter
Posts: 30
Thanks: 1
Fixes: 1
Registered: ‎19-01-2016

The dreaded Line Cord Error.......

My cousin has the dreaded Line Cord Error.

When she tries to phone out ,all she gets is Line Cord Error.

No outgoing calls, or incoming calls.

Her broadband is off too.

She has had this before,and it turned out to be a fault on the line on the pole just outside her house.

Can one of the admin look into this please.

I thank you.

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 15,070
Thanks: 5,725
Fixes: 407
Registered: ‎30-07-2007

Re: The dreaded Line Cord Error.......

Fix

Report a phone problem using the textbot https://www.plus.net/help/report-a-problem/ ,it'll do line tests and if necessary request an engineer appt.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 583
Fixes: 99
Registered: ‎27-11-2020

Re: The dreaded Line Cord Error.......

@wufer going to ping you a Private Message asking for the landline number.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
wufer
Grafter
Posts: 30
Thanks: 1
Fixes: 1
Registered: ‎19-01-2016

Re: The dreaded Line Cord Error.......

We'll that was quick.

Cousin got home last night and found she was back on line and her phone worked as normal.

So you we'll done Plusnet.

 

Cheers.