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Texts messages on Landline phones

trymyluck
Rising Star
Posts: 59
Thanks: 5
Fixes: 2
Registered: ‎03-03-2012

Texts messages on Landline phones

Is it possible to stop my landline phone accepting text messages without stopping other facilities on my landline phone?  I do not like the robotic voice which brings the messages.

4 REPLIES 4
iannewson
Rising Star
Posts: 91
Thanks: 24
Fixes: 3
Registered: ‎15-01-2016

Re: Texts messages on Landline phones

Not with plus net now myself but theres a post here which you could try https://community.plus.net/t5/Home-Phone/How-do-I-stop-receiving-text-messages-on-my-home-phone/m-p/...

trymyluck
Rising Star
Posts: 59
Thanks: 5
Fixes: 2
Registered: ‎03-03-2012

Re: Texts messages on Landline phones

I rang 0800 587 5252  and selected option 5 to stop all text messages.  I have since attempted to send a text message to my home phone.  The message did not come through but there was no indication when sending that the message could not be delivered.  This is no use at all as someone sending an SMS text would not be aware that the text would not be received.  I will now have to re-instate the text message service if I can.  Is there not a plusnet guide to the SMS texts service that I can refer to or is the service not under plusnet control? 

jab1
Legend
Posts: 19,603
Thanks: 6,463
Fixes: 292
Registered: ‎24-02-2012

Re: Texts messages on Landline phones

Try using that same to number to reactivate it? No, it is not under PN control.

John
MisterW
Superuser
Superuser
Posts: 16,533
Thanks: 6,391
Fixes: 456
Registered: ‎30-07-2007

Re: Texts messages on Landline phones

Is there not a plusnet guide to the SMS texts service that I can refer to or is the service not under plusnet control? 

The service is supplied by BT Wholesale

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.