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Re: Turn off Voicemail

charlton1962
Newbie
Posts: 2
Registered: ‎09-08-2016

Re: Turn off Voicemail

 

I have recieved voicemail which i did not request and do not want but i went on features which is advised but it will not turn off. i have been on since yesturday trying to sort this out

3 REPLIES 3
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Turn off Voicemail

hello @charlton1962, welcome to the forum. Has the Voicemail gone off now? - it doesn't go off immediately - it normally takes a little while for the order to be processed by the system.

I assume you used the following link https://portal.plus.net/plustalk/index.php?page=wlr_remove_call_features which requires you to login in at the Member Centre/Portal

(Note - your member centre login/password is different (or ought to be for security) from your forum login).

Mav
Moderator
Moderator
Posts: 22,336
Thanks: 4,718
Fixes: 513
Registered: ‎06-04-2007

Re: Turn off Voicemail

Moderator's note by Mike (Mav)

Topic split

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Turn off Voicemail

Welcome to the forums @charlton1962

 

Looking at your account, I can't see any requests to remove the call feature. If you follow the link posted by @Anotherone you should be able to remove the call feature from your line.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet