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Re: Turn off Voicemail

charlton1962
Newbie
Posts: 2
Registered: 09-08-2016

Re: Turn off Voicemail

 

I have recieved voicemail which i did not request and do not want but i went on features which is advised but it will not turn off. i have been on since yesturday trying to sort this out

3 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Turn off Voicemail

hello @charlton1962, welcome to the forum. Has the Voicemail gone off now? - it doesn't go off immediately - it normally takes a little while for the order to be processed by the system.

I assume you used the following link https://portal.plus.net/plustalk/index.php?page=wlr_remove_call_features which requires you to login in at the Member Centre/Portal

(Note - your member centre login/password is different (or ought to be for security) from your forum login).

Moderator
Moderator
Posts: 18,426
Thanks: 2,818
Fixes: 225
Registered: 06-04-2007

Re: Turn off Voicemail

Moderator's note by Mike (Mav)

Topic split

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 936
Fixes: 184
Registered: 25-03-2015

Re: Turn off Voicemail

Welcome to the forums @charlton1962

 

Looking at your account, I can't see any requests to remove the call feature. If you follow the link posted by @Anotherone you should be able to remove the call feature from your line.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team