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Re: Turn off Voicemail

Posts: 2
Registered: ‎09-08-2016

Re: Turn off Voicemail


I have recieved voicemail which i did not request and do not want but i went on features which is advised but it will not turn off. i have been on since yesturday trying to sort this out

Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Turn off Voicemail

hello @charlton1962, welcome to the forum. Has the Voicemail gone off now? - it doesn't go off immediately - it normally takes a little while for the order to be processed by the system.

I assume you used the following link which requires you to login in at the Member Centre/Portal

(Note - your member centre login/password is different (or ought to be for security) from your forum login).

Posts: 21,516
Thanks: 4,395
Fixes: 501
Registered: ‎06-04-2007

Re: Turn off Voicemail

Moderator's note by Mike (Mav)

Topic split

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: Turn off Voicemail

Welcome to the forums @charlton1962


Looking at your account, I can't see any requests to remove the call feature. If you follow the link posted by @Anotherone you should be able to remove the call feature from your line.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional