Turn off Voicemail

[#1]

I have recieved voicemail which i did not request and do not want but i went on features which is advised but it will not turn off. i have been on since yesturday trying to sort this out

[#2]

hello @charlton1962, welcome to the forum. Has the Voicemail gone off now? - it doesn't go off immediately - it normally takes a little while for the order to be processed by the system.

I assume you used the following link https://portal.plus.net/plustalk/index.php?page=wlr_remove_call_features which requires you to login in at the Member Centre/Portal

(Note - your member centre login/password is different (or ought to be for security) from your forum login).

[#3]

Moderator's note by Mike (Mav)

Topic split

[#4]

Welcome to the forums @charlton1962

Looking at your account, I can't see any requests to remove the call feature. If you follow the link posted by @Anotherone you should be able to remove the call feature from your line.