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Plusnet phone migration

GlitterChick
Grafter
Posts: 48
Thanks: 6
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Registered: ‎26-01-2017

Plusnet phone migration

We have had the an email saying that our landline will cease working by 2027.

Is there any way to find out more specifically when?

I know that our exchange is in “tranche 19” for the changeover process, but I couldn’t find a date.
4 REPLIES 4
bmc
Hero
Posts: 4,962
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Registered: ‎28-02-2017

Re: Plusnet phone migration

@GlitterChick 

Not that I'm aware. Then again I thought PlusNet would pull the plug on their phone service around Aug / Sep this year with 90 days notice so it would all be done and dusted by Christmas.

 

Does your phone line matter to you?

 

Brian

GlitterChick
Grafter
Posts: 48
Thanks: 6
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Registered: ‎26-01-2017

Re: Plusnet phone migration

If it was up to me the landline would have been dumped five years ago. But it’s for my elderly parents, one of whom hates mobile phones, and they won’t switch to using one.
bmc
Hero
Posts: 4,962
Thanks: 1,783
Fixes: 86
Registered: ‎28-02-2017

Re: Plusnet phone migration

@GlitterChick 

I should have added that 31st January 2027 is the absolute (currently) termination date for PSTN. If this date sticks then I would imagine PN will pull the plug a good while before this. OpenReach have provided an incentive for this - in April the wholesale line charge goes up by 20%, then in June if goes up another 40% and finally goes up another 40% in September.

 

Your parents will have to move to a VOIP service sooner or later - probably sooner.

 

Two basic choices - stay with PN and port the number to a VOIP provider or move ISP to one who does both.

 

Brian

Marksfish
Seasoned Pro
Posts: 1,230
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Registered: ‎22-11-2014

Re: Plusnet phone migration

My Dad has just re- contracted internet and phone for 12 months (last week). Whether that is exchange dependent or if he is going to get "stiffed" sometime next year, I don't know.

Mark