Phone outgoing call not working

[#1]

Why is the landline phone not working for outgoing call. The bill payed and credit threshold topped-up also.

[#2]

Hi @pebble 

Thanks for coming to our community.

Can you tell me a bit more about what happens when you try and make a call? Do you hear a message or any error tone?

It's also worth having a look here Home phone problems and how to fix them for some troubleshooting tips and how to get help if they don't work.

Lesley