cancel
Showing results for 
Search instead for 
Did you mean: 

Phone not working

newky
Dabbler
Posts: 16
Registered: ‎23-07-2013

Phone not working

My phone has been off all of today and I would like someone to check what may be the cause please.
Phone is connected directly to the main socket and was working fine last night.
Thanks.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,668
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Phone not working

Hi newky,
Sorry to hear about the issue.
Quote
I would like someone to check what may be the cause please.

That's something we'd do as part of our faults process, I can see you've raised a ticket regarding this anyway and an issue has been identified so I hope that gets resolved ASAP for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
newky
Dabbler
Posts: 16
Registered: ‎23-07-2013

Re: Phone not working

I was told it would take up to 27th to be fixed but had a call earlier today and it seems to have been sorted already.
I will keep my fingers crossed it's permanent and not a 'quick' fix Wink
Thanks
AKag3nt47
Grafter
Posts: 28
Registered: ‎20-08-2013

Re: Phone not working

i had the same problem when i was with sky, the whole phone dead! could not hear any dial tone at all! i had to have an engineer visit to get mine up & running :]
jim:quote