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Phone line not used over years, Broadband constantly used though, remove 01XXXXXX

johnc61
Dabbler
Posts: 10
Thanks: 2
Registered: ‎26-11-2019

Phone line not used over years, Broadband constantly used though, remove 01XXXXXX

Actual phone never been used and not needed, but Broadband is constantly used and still wanted. Also Evening & weekend uk & mobile not used if phone connection. Can it be changed?

 

 

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3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,362
Thanks: 296
Fixes: 29
Registered: ‎02-08-2007

Re: Phone line not used over years, Broadband constantly used though, remove 01XXXXXX

johnc61
Dabbler
Posts: 10
Thanks: 2
Registered: ‎26-11-2019

Re: Phone line not used over years, Broadband constantly used though, remove 01XXXXXX

Yes, what thought just used on phone is Evening & weekend uk but never been used so can it be removed?

MisterW
Superuser
Superuser
Posts: 16,021
Thanks: 6,061
Fixes: 437
Registered: ‎30-07-2007

Re: Phone line not used over years, Broadband constantly used though, remove 01XXXXXX

You can change your call plan to 'Line only' whereby any calls made are charged on a PAYG basis.

The various call plans are here https://www.plus.net/broadband/extras/call-plans/?mkt_id=con_pn_dg-home_ess_ppc-brand&esskwid=p63631...

Although on some older accounts E & W is included at no cost so you may not make any saving by changing to Line only

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.