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Permanently Withhold Number

bsyme
Hooked
Posts: 5
Registered: ‎24-08-2022

Permanently Withhold Number

I would like my number permanently withheld when making out going calls please.

10 REPLIES 10
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Permanently Withhold Number

Hiya @bsyme, I have created a ticket here for you: https://www.plus.net/wizard/?p=view_question&id=227192738 if you can please add a reply with your confirmation (and give me a nudge here once done) I can pick that up and get it sorted for you. 

Moderator's note by Dick (Strat): Link fixed.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
bsyme
Hooked
Posts: 5
Registered: ‎24-08-2022

Re: Permanently Withhold Number

Hello, please go ahead and make the change to permanently withhold my number.
Thanks
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Permanently Withhold Number

Thanks foe getting back to me, can you please add your confirmation on the ticket I've linked above? (we need your confirmation noted on the account)

 

Thank you, just let me know on here once you've added a reply Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
bsyme
Hooked
Posts: 5
Registered: ‎24-08-2022

Re: Permanently Withhold Number

Sorry, just tried the case link you provided but the system can’t access the case.
“We were unable to access your ticket information.”
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Permanently Withhold Number

@bsyme 

Can you try the link above again please.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Permanently Withhold Number

I'm sorry you're having problems accessing the ticket, I have now sent a text and you can instead reply to that if easier, as your reply with confirmation will be added to the account.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
bsyme
Hooked
Posts: 5
Registered: ‎24-08-2022

Re: Permanently Withhold Number

I still cannot access the support ticket and have responded to the text message
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Permanently Withhold Number

Hiya @bysme, thanks for the reply. I have seen your reply but it does need to be added to the account it relates to and so have created a new ticket here: https://www.plus.net/wizard/?p=view_question&id=227443883 or you can reply to the new text sent Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
bsyme
Hooked
Posts: 5
Registered: ‎24-08-2022

Re: Permanently Withhold Number

Good afternoon,
I see that my number is still being shown when I dial out. Can you please action my request to permanently withhold number.
Thanks in advance
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Permanently Withhold Number

Hey @bsyme,

Thanks for getting back to us and I'm sorry for the delay in our response on this one. I've had a look into this and raised a response on the open support ticket. If you have any further queries or issues at this stage, just let me know and I'll be happy to assist Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team