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Outgoing call barring

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Landlady
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Registered: 3 weeks ago

Outgoing call barring

Do Plusnet offer OCB? I was told today by phone that they do not but I’ve read elsewhere today that they do.
11 REPLIES 11
Thrall
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Registered: ‎28-09-2020

Re: Outgoing call barring

Landlady
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Re: Outgoing call barring

Thanks.
How ridiculous that the sales team said they don’t. I wonder what they mean by ‘ 341# - This will bar almost all calls from your phone’. I wonder if it allows emergency calls and bars all others? That’s what I want.
Thrall
Seasoned Pro
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Registered: ‎28-09-2020

Re: Outgoing call barring

There’s only one sure way to find out. You can always remove a bar if it blocks calls you want to make 

Landlady
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Re: Outgoing call barring

It would be good if someone from Plusnet could give a definite answer as I’m not going to sign up for a contract if it can’t give me what I need. I’ve got a holiday let and need to block outgoing calls, otherwise phone bills would be unmanageable, but need to allow emergency calls. I’ve got that with the Post Office broadband at the moment but they can’t offer me fast broadband, which Plusnet can.
198kHz
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Re: Outgoing call barring

@Landlady Welcome to the forum. 🙂

Plusnet will be using the same BT Openreach system as offered to any other ISP to implement call barring.

As will be seen here - https://www.bt.com/static/i/microsite/help_and_tips/faults/troubleshooting/barring.html

===========================================

Codes:

  1. All Outgoing calls are barred except 999
  2. Outgoing national and international calls are barred
  3. Outgoing international calls are barred
  4. Calls to Operator services are barred
  5. Bars calls to manage your Calling Features
  6. Bars calls to premium rate numbers
    ===============================================

    *341# bars all calls except emergency calls.  🙂
The older I get, the earlier it gets late.

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Landlady
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Re: Outgoing call barring

Perfect, thank you. Do you know if this option is in place now or is it something that’s going to be implemented soon?
Thrall
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Posts: 531
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Registered: ‎28-09-2020

Re: Outgoing call barring

Fix

The option is implemented now so once you’ve signed up (or I believe you can choose the option while signing up) you’ll be able to add on outgoing call barring feature. 

Landlady
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Re: Outgoing call barring

Thank you so much for your help.
198kHz
Seasoned Hero
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Registered: ‎30-07-2008

Re: Outgoing call barring


@Landlady wrote:
Do Plusnet offer OCB? I was told today by phone that they do not but I’ve read elsewhere today that they do.

A misunderstanding of terms, I suspect.

They don't offer OCB, which is Outgoing Calls Barred (permanent).

As per the above posts, they do offer Call Barring, where selective barring is controlled by the customer.

The older I get, the earlier it gets late.

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Landlady
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Re: Outgoing call barring

When I phoned Plusnet to ask, I didn’t ask for OCB specifically, I asked was it possible to block outgoing calls but allow emergency calls.
198kHz
Seasoned Hero
Posts: 5,005
Thanks: 1,816
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Registered: ‎30-07-2008

Re: Outgoing call barring

@Landlady In that case you were definitely given wrong information by the agent.

The older I get, the earlier it gets late.

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