cancel
Showing results for 
Search instead for 
Did you mean: 

Odd line problem

joem52
Grafter
Posts: 40
Registered: ‎20-12-2010

Odd line problem

Hi,
I noticed last weekend that me cordless phone wasn't ringing when called, the number calling is displayed, but no ring, when I answer the call, all I can hear is a muffled ringing, I also have no dial tone & can't call out, when tried in the test socket it rings but when I answer it's the same muffled ringing, also no dial tone from the test socket, it's odd as my broadband is working ok, could someone please test my line?
Thanks
Joe.
6 REPLIES 6
joem52
Grafter
Posts: 40
Registered: ‎20-12-2010

Re: Odd line problem

Tried to report the problem on the faults page, got a message saying "Sorry, An error occurred whilst processing your request, The error has been recorded and our website team will investigate. Please try again later."  Roll_eyes

James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Odd line problem

I've just tested this and see it's an exchange fault.
I'm just raising it to Openreach for you now.
joem52
Grafter
Posts: 40
Registered: ‎20-12-2010

Re: Odd line problem

Thanks James  Smiley
joem52
Grafter
Posts: 40
Registered: ‎20-12-2010

Re: Odd line problem

I've been told it is being recognised as a fault at the exchange, so hopefully it's fixed soon.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Odd line problem

Hi there,
I can see this is due to be fixed for you tomorrow, hope it all goes smoothly. Please let us know.
joem52
Grafter
Posts: 40
Registered: ‎20-12-2010

Re: Odd line problem


Hi Matt,
Yes, problem is resolved now, thank you.
Joe.

Quote from: Matt
Hi there,
I can see this is due to be fixed for you tomorrow, hope it all goes smoothly. Please let us know.