Noisy phone line
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Noisy phone line
14-08-2020 10:08 AM
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Since customer srevice is not available could some one please check my phone line as it has gone very noisy and is also causing multiple broadband drop outs. Thanks.
Re: Noisy phone line
14-08-2020 1:42 PM
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Don't worry if it says that it has failed as the test can be a bit iffy and may still raise a fault - check in your account for tickets..
Re: Noisy phone line
14-08-2020 4:16 PM
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Thanks for that. Not sure if it is working or not but it eventually displays a page with
Oops, something seems to have gone wrong
Re: Noisy phone line
14-08-2020 4:57 PM
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As @BrightonRock suggests,it may have created a ticket anyway - you can check here:
https://www.plus.net/wizard/?p=search
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Noisy phone line
14-08-2020 5:20 PM
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Thanks but no ticket reported. I'll just have to keep ringing and hope I can through eventually.
Re: Noisy phone line
14-08-2020 5:25 PM
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OK, hope you get through. In the meantime, a staff member may well spot this thread and respond.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Noisy phone line
14-08-2020 5:44 PM
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Thanks for your help. I have raised a ticket myself meanwhile.
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