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No caller display

FIXED
Sunshine35
Newbie
Posts: 2
Fixes: 1
Registered: ‎03-02-2022

No caller display

I do not have caller display on my phone although it is ticked as part of my plan. Looking back at previous posts on here, I have dialled *#234# and message says not available.

5 REPLIES 5
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: No caller display

Sorry about that @Sunshine35

Looks like our system didn't add it onto the line when placing the orders at the back end of last year.

I've just added it on, so it should be sorted by the end of the day. Smiley

 Adam
 Plusnet Help Team - Leeds
Sunshine35
Newbie
Posts: 2
Fixes: 1
Registered: ‎03-02-2022

Re: No caller display

Fix

Have checked my phone.... and I now have caller display. Thank you for your help.

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: No caller display

Great stuff @Sunshine35, thanks a lot for letting us know!

 

 Adam
 Plusnet Help Team - Leeds
IngaG
Newbie
Posts: 1
Registered: ‎11-02-2022

Re: No caller display

Caller Display hasn't worked since I switched to Plusnet towards the end of last year.  I have dialled *#234# and am told "The service is unavailable".
Please can you fix Caller Display for me as it's really important that I screen my calls.
Thank you.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: No caller display

Thanks for your post @IngaG and welcome to our Community Forums.

I'm sorry to see caller display isn't working for you.

I've placed an order to activate caller display for you now and it should be working within the next 24-48 hours.

Can you let me know how it goes?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet