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New line installed but still not activated...
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- New line installed but still not activated...
New line installed but still not activated...
31-08-2013 12:42 PM
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Hi, I had a BT engineer install a new line at my house yesterday morning and was hoping to be up & running with my phone and BB by now but nothing so far... So I called plusnet 1st thing this morning and was told it will be activated today but I'm still eagerly waiting for the magic to happen!
Just wondering how long does it typically take to have phone & BB activated after a new line has been installed?
Just wondering how long does it typically take to have phone & BB activated after a new line has been installed?
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Re: New line installed but still not activated...
31-08-2013 12:44 PM
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do you have a dial tone - if not then you are waiting for BT Openreach to do the necessary work at the exchange
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Re: New line installed but still not activated...
31-08-2013 1:20 PM
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Oh right, no I don't have a dial tone as yet.. but being a weekend now are BTopenreach likely to get it sorted at the exchange today? Feels like I may have to wait a little while longer.
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Re: New line installed but still not activated...
31-08-2013 10:20 PM
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the engineer does need to do some wire connecting at your local exchange sometimes... anyway i assume your broadband is live by now though :]
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Re: New line installed but still not activated...
02-09-2013 11:31 AM
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Hi arfyarfy,
Looks like you've been able to connect to the service, hope all is working for you? Please let us know if not.
Looks like you've been able to connect to the service, hope all is working for you? Please let us know if not.
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- New line installed but still not activated...