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My Order (update please.)

ali96
Not applicable
Posts: 1
Registered: ‎15-12-2013

My Order (update please.)

Hello.
I'm new here and I'm sorry if this is not the place to post this Question . I place an order for plusnet to take over my landline from my old provider back in November . Since then I have not hear what has happen to my order . It would be much appreciated if someone from plusnet can tell me when will I be switched over . I'll look forward to your back ASAP . thanks.
2 REPLIES 2
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: My Order (update please.)

Welcome to the forums
Yes this is the correct place and it should be picked up on Monday
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: My Order (update please.)

Hi there,
Unfortunately we're still waiting on you to provide us with a MAC to migrate your service to us. We emailed you back on the 19th November asking for this, once you've got it you can give it to us at http://www.plus.net/mac/
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.