Master socket move request

[#1]

I need to move my BT Master Socket to a more convenient location. I am aware there will be a cost involved, I tried to find a way to request this via the contact us page but I couldn't find anything so I am posting on here as I have found other people have done the same.

Please can someone send me a private message to start the process?

Thanks

[#2]

@battlebrother13 

A staff member will pick this up in due course.

I believe the charge is £160

Brian

[#3]

Hi,

I have heard nothing further to this, can you give me an idea of when I can expect someone to be in touch?

Thanks

[#4]

@battlebrother13 

I'm tagging a memebr of staff @Gandalf  who appears to be online at the moment. Hopefully he or one of the others will pick up soon.

Brian

[#5 · Accepted solution]

Hi @battlebrother13

I'm really sorry for the delay.

I've created a ticket on your account you can view & respond to by going Here.

For future ref though when contacting us, you can call us on 0800 432 0200 or message us via Facebook or Twitter as we're happy to help over there too.

[#6]

Cheers

[#7]

The appointment is all booked in @battlebrother13, thanks a lot for getting in touch.