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Line Rental Saver Renew

JonKey458
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Posts: 2
Registered: ‎24-04-2020

Line Rental Saver Renew

If I pay (renew) my Line Rental Saver for another 12 months, but then in six months time choose to swap phone/broadband provider when my current fixed-term contract with PlusNet expires, will I be able to have the 6-months of excess line rental refunded?

Thanks

2 REPLIES 2
jgb
Aspiring Champion
Posts: 690
Thanks: 455
Fixes: 19
Registered: ‎01-08-2007

Re: Line Rental Saver Renew

@JonKey458 

In general the answer is no. See point 4 in the link:

https://www.plus.net/home-broadband/line-rental-saver-faq/

The exception to this is where you leave due to a price increase giving notice of your intention to leave due to that increase within the prescribed time after notification of the increase. In those circumstances, Plusnet will refund the balance of the LRS.

JonKey458
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Posts: 2
Registered: ‎24-04-2020

Re: Line Rental Saver Renew

Thanks jgb, very helpful. It is as I suspected. Much obliged to you.