Home Phone being Cancelled options for parents.....

[#1]

The solution I adopted some years ago was to keep with Plusnet for broadband and subscribe to Vonage Home VOIP to replace the old copper landline.

Vonage VOIP was easy to set up, reasonably inexpensive and has been reliable.

It allows you to use your existing DECT phone(s) rather than buy a new VOIP phone.

You can install a free Vonage Extensions App which means you can use your mobile phone over WiFi for VOIP calls.

There are different pricing options.

See:-

https://www.vonageforhome.co.uk/plans/capped/

[#2]

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@D2TheT wrote:

As they are old fashioned and had their landlane and number for over 30 years I suspect they don't want to give it up so moving to EE would be the simplest and easiest option for them.

Thanks again.

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Just hope the EE phone can actually be made to work.  Had no end of problems with friends / neighbours who were put onto EE.  The 'just plug your old phone into the green socket' bit was a spectacular understatement.

EE only worked out the box with new wi-fi based cordless phones, which were eventually supplied free.

From that I would say the safest and (likely) cheapest is:

Set up VOIP with A&A or similar using a new 'throwaway' number. Get it working, either on an 'ATA' adaptor (for their existing phones) and/or a VOIP desk phone from your favourite second hand website.

Best to get a model listed in the help section of your VOIP provider, even if you do not buy the kit from them.

Then you can cancel the landline, and port the old number onto the VOIP account.

Probably worth looking into power backup for the ONT/router/phones as they are rural.