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Home Phone Not worrking

conniewilliams
Not applicable
Posts: 1
Registered: ‎19-03-2015

Home Phone Not worrking

My home telephone line is essential for health reasons.  It has not been working for 2 days now.  I need to both phone out to and receive calls from  hospitals, surgeries and pharmacies at all times of the day regularly. I often need to call the emergency services for my profoundly handicapped and very sick daughter.  There is no response to my reporting of the breakdown on the website.  Why not?    I do NOT want to ask a question I want the problem fixed. 
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,209
Thanks: 1,064
Fixes: 407
Registered: ‎01-01-2012

Re: Home Phone Not worrking

Sorry to hear your phone is down.
I'm raising this now and we'll try to get this dealt with as a welfare case.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team