Home Phone Control Panel not updating

[#1]

My Home Phone Control Panel is showing voicemail is awaiting activation and it's been stuck like this for months. It's annoying because I can't manage other features. Any idea how I can get it fixed?

[#2]

Welcome to the community forums @Andrew293

Apologies for any inconvenience this has been causing. I'll get it flagged up with the appropriate people to make sure the account is put in the correct state and the stuck call feature removed from the control panel.

This usually takes around 1 working day, but I'll also raise a ticket on your account and let you know once I've had confirmation it's been resolved.

[#3 · Accepted solution]

Just a follow up to my previous response, I'm happy to advise the stuck call feature should no longer be showing on your account.

Thanks for your patience, I hope this fixes the problem you were having with the home phone control panel