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Fault logged with BT?

maggieb39
Dabbler
Posts: 19
Registered: ‎15-07-2011

Fault logged with BT?

Hello,

Could someone at plusnet please check if a fault has been raised with BT for my phone fault?

I was told I would received a text but the text has not yet arrived.

 

Regards

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Fault logged with BT?

Hi there, I'm really sorry you didn't get a text, I'll pass on some feedback as I can see that wasn't done. Yes, the fault was reported to Openreach on Sunday evening and looks to be resolved now. 


Could you check and confirm if the line is working OK for you now please?

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team