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EE transfer

mechanic123
Aspiring Pro
Posts: 202
Thanks: 56
Registered: ‎19-08-2018

EE transfer

Coming up to the end of my current Plusnet contract for a cable/fibre system with voice connection. The renew system is pushing me to EE provider systems - these look attractive on price (£10 or so per month saving compared to other providers (Zen, BT), but the website offers little detail on the offer. What's the general feeling on these offers? I was veering towards Zen for a while, but their customer feedback is showing support as getting worse, whereas it used to be a market leader on 'quality'. I found the customer support on Plusnet to be generally good, with the most recent cable break being fixed within two days. I was looking for a complete solution, including voice connections to the existing number.

1 REPLY 1
bmc
Seasoned Hero
Posts: 5,058
Thanks: 1,813
Fixes: 90
Registered: ‎28-02-2017

Re: EE transfer

@mechanic123 

Splitting internet from voice offers far more choice. Potentially more work to start with but once up and running you're sorted.

 

Personally I would go with Zen. Indeed at my next renewal I'll give them serious consideration as I can get CityFibre as well as OR full fibre so they'll be competitive.

 

One thing in Zen's favour is they supply a highly rated router which has a built in ATA (Analogue Telephone Adapter) so one less power source / ethernet port required.

 

It thinking about independant VOIP have a look at A&A

https://www.aa.net.uk/voice-and-mobile/voip-information/

 

Brian