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Can’t add or remove call features

FIXED
Lindab
Hooked
Posts: 5
Thanks: 2
Fixes: 1
Registered: ‎08-08-2023

Can’t add or remove call features

Hi, for weeks now I have had “awaiting activation “ on voice and Call protect. Please could you help with deleting this as I haven’t ordered or changed anything! Many Thanks 

4 REPLIES 4
jab1
Legend
Posts: 18,603
Thanks: 6,054
Fixes: 280
Registered: ‎24-02-2012

Re: Can’t add or remove call features

If they are working, @Lindab , give Customer Support a ring on 0330 123 9123 and ask them to do a manual clean-up.

John
Lindab
Hooked
Posts: 5
Thanks: 2
Fixes: 1
Registered: ‎08-08-2023

Re: Can’t add or remove call features

Fix

Thanks very much John for replying. I will give them a ring

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,675
Thanks: 610
Fixes: 111
Registered: ‎27-11-2020

Re: Can’t add or remove call features

@Lindab Did you manage to get this sorted? If not, please pop me a private message and I will sort it for you Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Lindab
Hooked
Posts: 5
Thanks: 2
Fixes: 1
Registered: ‎08-08-2023

Re: Can’t add or remove call features

Hi Will, I’ve PM’d you.😀 Many thanks