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Caller ID not working

SpetsnazAttaché
Interested
Posts: 1
Registered: ‎21-04-2021

Caller ID not working

hello, I've recently moved house and been reconnected to phone and broadband. I have Caller ID as part of my package but it isn't working. I have the same handsets as I had at my previous address which displayed the caller ID correctly.

I can't find the page on the website where I can send the fault ticket thing to get the problem raised with Plusnet, would it be possible for a member of Plusnet staff to pick up the fault from this post, please?

Thank you very much.
1 REPLY 1
198kHz
Seasoned Hero
Posts: 5,635
Thanks: 2,648
Fixes: 38
Registered: ‎30-07-2008

Re: Caller ID not working


@SpetsnazAttaché wrote:
I can't find the page on the website where I can send the fault ticket thing to get the problem raised with Plusnet...

That's because there hasn't been one for several years now, other than for a few esoteric subjects.

The call centre is struggling to cope, so your best bet is to hope one of the forum help team see your post.  🤞

Welcome to the forum. 🙂

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)