Call protect 1572 issue.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Call protect 1572 issue.
Call protect 1572 issue.
06-09-2024 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have Call Protect enabled in my account but when I ring 1572 it says "This service cannot be connected".
Who can help?
Re: Call protect 1572 issue.
06-09-2024 7:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I do wonder if 1572 really has been activated on your line. If it has, then the attached may be useful. Certainly you should be able to block the last number. But the system is less good than that you had with BT.
Re: Call protect 1572 issue.
06-09-2024 7:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Call protect 1572 issue.
07-09-2024 8:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I wondered if 1572 was active because of the message that you are reporting.
I would be inclined to ring PlusNet, if you can, and see what they have to say.
It can happen - I don't know how - that the PlusNet system reports a function as active but it isn't on the Openreach systems. The usual first step seems to be to uninstall and then reinstall. I don't know whether you could do that using the control panel; I do know that, if you ring them, the PlusNet team can do it. That would also check whether your problem is caused by some other issue affecting the service.
Re: Call protect 1572 issue.
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Wolfieboy
I'll send you a PM shortly so we can look into this for you
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page