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Call features awaiting activation

FIXED
jennyt586
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-09-2022

Call features awaiting activation

Hi

I've logged into my account and at the top it says:

An error has occurred

You cannot make any changes to your account while there is a phone order in progress.
 
On the call features page it says:
 
Voicemail - awaiting activation
 
Plusnet call protect - awaiting activation
 
Call barring - awaiting activation
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,998
Thanks: 10,999
Fixes: 1,641
Registered: ‎21-04-2017

Re: Call features awaiting activation

Fix

Hi Jenny,

I've placed an order with our suppliers to activate those for you which should be done within 24 hours.

Let me know if you have further issues or there's anything else you'd need help with. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
jennyt586
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-09-2022

Re: Call features awaiting activation

Thank you!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,998
Thanks: 10,999
Fixes: 1,641
Registered: ‎21-04-2017

Re: Call features awaiting activation

No problem! Let me know if there's anything else you'd need help with

Anoush Mortazavi
Operations Assurance Professional
Plusnet