Call divert not working

[#1]

Hi I have had call divert activated and keep getting the same message when trying to set it up ‘this service in unavailable on this line’ I’ve spoke to customer service a few times but don’t seem to be getting anywhere at the moment?

[#2]

You have to keep phoning until you get an operator that knows what to do

Ive had the same problem

[#3]

Did you end up getting it resolved?

[#4]

Hiya @Cjmlk, 

I'm really sorry to hear you are having this issue and I can imagine the frustrations this is causing. 

Sorry it has taken us a few days to get back to you, the account side looks fine and I just wanted to check if the issue is still ongoing?