cancel
Showing results for 
Search instead for 
Did you mean: 

Call divert not available on this line

Neil_C34
Newbie
Posts: 2
Registered: ‎10-02-2025

Call divert not available on this line

Hi,

I added call divert to my account some time ago and it shows as active under my call features. When I have finally tried to use it I get the message that it’s not available on this line. Does anyone know how to fix this?

Thanks in advance,
2 REPLIES 2
Townman
Superuser
Superuser
Posts: 28,140
Thanks: 12,562
Fixes: 236
Registered: ‎22-08-2007

Re: Call divert not available on this line

Call support - it might need to be removed and reinstated.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,989
Thanks: 10,986
Fixes: 1,639
Registered: ‎21-04-2017

Re: Call divert not available on this line

Hi @Neil_C34 

I've placed an order to activate call divert on our suppliers systems - could you try again tomorrow? 

Anoush Mortazavi
Operations Assurance Professional
Plusnet