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Call Credit

AMOLIVE12
Just browsing
Posts: 1
Registered: ‎30-04-2019

Call Credit

If you have calling credit and your calls are added to you monthly bill then surely the credit should be topped up automatically when the bill is paID

 

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Call Credit

Thanks for getting in touch @AMOLIVE12

I've checked your account and I can see that your credit limit was reset after your bill was generated.

In some cases, if you make calls the day before your bill is generated then those calls will be charged for the following billing period.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team