Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Call Credit
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Call Credit
Call Credit
30-04-2019 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you have calling credit and your calls are added to you monthly bill then surely the credit should be topped up automatically when the bill is paID
Message 1 of 2
(553 Views)
1 REPLY 1
Re: Call Credit
30-04-2019 8:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting in touch @AMOLIVE12
I've checked your account and I can see that your credit limit was reset after your bill was generated.
In some cases, if you make calls the day before your bill is generated then those calls will be charged for the following billing period.
Let us know if there's anything else we can help with
Message 2 of 2
(533 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page