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Billed Calls

FIXED
trymyluck
Grafter
Posts: 47
Thanks: 2
Fixes: 2
Registered: ‎03-03-2012

Billed Calls

When viewing billed calls the call numbers are shown of course.  Is there a way of me adding the name of the account holder so that this shows up on the billed calls list.  I think this is possible with BT accounts. 

3 REPLIES 3
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Billed Calls

Fix

 

Hi @trymyluck

 

Thanks for getting in touch.

 

Unfortunately it isn't possible to label specific numbers so that the number owner appears on your bill - although I agree that this would be a useful feature. If anything changes regarding this functionality moving forward, we'll ensure you're kept informed.

 

Best wishes,

 

Dave

 

 

trymyluck
Grafter
Posts: 47
Thanks: 2
Fixes: 2
Registered: ‎03-03-2012

Re: Billed Calls

Sorry to hear that this facility is not available. Names are more informative than numbers in this context.

Nevertheless, thank you for letting me know.

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 356
Fixes: 117
Registered: ‎26-03-2018

Re: Billed Calls

Thanks @trymyluck,

 

I'm not sure if this is something that we'll be able to offer in the future but I've passed on your suggestion.

 

Please let us know if there's anything else that you'd like to discuss.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team