1571 worked fine for years. Then I turned it off temporarily and now I'm trying to turn it back on again. The call features page seems to permanently state that I have an order in progress, awaiting activation. Any ideas what to do now?
Welcome to the forum. 🙂
The call features page seems to permanently state that I have an order in progress, awaiting activation.
It's just one of the Plusnet system's little quirks. 😉
One of the Help Team will be along shortly to give it a kick and get you sorted.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
I'd just missed the 1571 part out of my response. When checking out the account this morning, I noted that Plusnet Call Protect was awaiting activation, which is why I had mentioned it. I sorted that, and placed an order to enable 1571 too.
Just checked it now and the order is complete, it should now be working for you.
Apologies for the miscommunication there