1571

[#1]

1571 worked fine for years. Then I turned it off temporarily and now I'm trying to turn it back on again. The call features page seems to permanently state that I have an order in progress, awaiting activation. Any ideas what to do now?

[#2]

Welcome to the forum.  🙂

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@262arhvr wrote:

The call features page seems to permanently state that I have an order in progress, awaiting activation.

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It's just one of the Plusnet system's little quirks.  😉

One of the Help Team will be along shortly to give it a kick and get you sorted.

[#3]

Sorry about that @262arhvr

I've just manually placed the orders to enable your Plusnet Call Protect features, should be sorted within the next 4 hours.

[#4]

@adam945  The Op was trying to re-enable 1571 Voicemail not Call Protect (1572)

[#5]

The problem was with the 1571 feature, not call protect

[#6]

Apologies @262arhvr 

I'd just missed the 1571 part out of my response. When checking out the account this morning, I noted that Plusnet Call Protect was awaiting activation, which is why I had mentioned it. I sorted that, and placed an order to enable 1571 too.

Just checked it now and the order is complete, it should now be working for you.

Apologies for the miscommunication there