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1571 not on line

FIXED
kennethmcleod
Dabbler
Posts: 10
Thanks: 3
Registered: ‎27-10-2021

1571 not on line

hello

i recently had 1571 on my line,  some how its now  not on my line even though it was ordered, and found out its now not on my line again 525pm i have just now ordered it through my account again, and hoping this time it goes on and stays on, its very anoying that this happens, i am very disappointed, for unknown reason it keeps happening, i will be checking to see if its has gone on this time and if all else fails i shall be contacing someone about this,

1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,894
Thanks: 409
Fixes: 91
Registered: ‎22-01-2018

Re: 1571 not on line

Fix

Hiya @kennethmcleod,

 

I'm really sorry this has happened and I can appreciate the frustrations this  is causing.

 

Feel free to PM me your account username and I can check the order has gone through for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team