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NAT Type Problems Xbox One.

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

NAT Type Problems Xbox One.

Hi, I've been getting a few Nat type issues for the past few weeks on 2 of our Xbox's in the house. I looked into it after experiencing extremely bad and consistent lag within games played online. So i decided to look into this and run NAT Type tests and Multiplayer connection tests. As seen with the attached photo below, my network is good but there is matchmaking issues. When i run a NAT test on one test it will say it is Open, i will then follow up a few minutes later with another NAT Type test and it will either say the nat type is either moderate or strict. This issue is getting really frustrating as when i'm trying to play games such as NBA 2K18 and other games online i lag without stopping throughout the full game.

 

Don't suppose someone could be a life saver and help me out with this issue please. If you need any more info please let me know and i will provide you with that.

 

Many Thank's.

 26114092_1368047659989473_6041715380124624993_n.jpg

21 REPLIES
Popstarpaul
Newbie
Posts: 1
Registered: 30-12-2017

Re: NAT TYPE Issues On Xbox One.

Hi, 

i had the same issue, first you need a pc ( not apple IOS) because plusnets router software doesn't support it too well. Put this in your address bar http://192.168.1.254/ this is the router address. There you'll need to login ( username and password should be on your router) failing that you can obtain it Via live chat.

Click on advanced settings and log in, then find which port your console is plugged into on your router. Click modify settings. Click on gaming mode to enable it. Un-tick unpn box. and it should say NAT type open. Should only take a few mins of your time to do.
Let me know if it works for anyone please. Thanks.
p.s. if anyone can explain better how to do it please feel free to add info

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT TYPE Issues On Xbox One.

Hi, under advanced settings i have the option Of 

 

DNS 

WIFI 

Access Control

Port Forwarding

Firewall

DynDNS

Management

 

Thanks.

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT TYPE Issues On Xbox One.

I do not get a game option under Advanced Settings.

 

Thanks.

legume
Rising Star
Posts: 179
Thanks: 13
Registered: 21-07-2013

Re: NAT Type Problems Xbox One.

Well on the upside after countless years it seems that xbox finally added manual port selection.

What to do would depend on which router you use. In theory you shouldn't need to do anything if upnp is enabled and working.

I don't have PN routers to test, which (if any) do you have?

 

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

Hi, i have a 2704n Router. UPNP is ticked. got 2 xbox’s in the house and constantly getting lag in all multiplayer games. it’s always stuck on either moderate or strict. and getting matchmaking issues.
Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

I suppose DMZ would work but you can only add one device. as i mentioned Upnp is ticked. and was already one when first logged in. Been getting nat type problems and matchmaking issues with UPNP ticked.

Could you help me further please?

Thanks.
Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

could you suggest anything else?

thanks 😀
legume
Rising Star
Posts: 179
Thanks: 13
Registered: 21-07-2013

Re: NAT Type Problems Xbox One.

I don't know why upnp doesn't work, unless you've set up port forwarding as well.

As upnp is the best option, maybe first try to see if it can work.

The xboxes somewhere(!) have a setting to do with powering off, energy saving IIRC. Set this on then and shut them down (IME xbox ones behave differently with networking when "properly" off before startup)

Reboot from menu or powercycle the router then when back up turn on and test the xboxes.

If this doesn't work then you'll need to port forward - which should be possible now that xbox has a manual setting.

One thing at a time, though.

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

Hi, i've tried doing port forwarding by adding different ports but when i press apply, i get this error message. 'Sorry! You're not allowed to access this content.' Check the photo i attached below. That's the error message i get when i press Apply.

 

 

Screenshot (1).png

Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: NAT Type Problems Xbox One.

Moderator's note:

Threads merged.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

Can you keep the post open in this category and get rid of it in the Gaming section please
Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: NAT Type Problems Xbox One.

@Lawzy180

This is the gaming section which, as per my PMs, seems the most appropriate board for your query.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Lawzy180
Dabbler
Posts: 20
Registered: 30-12-2017

Re: NAT Type Problems Xbox One.

Sorry yeah, i had it opened in the Broadband section too. Didn't realise

Moderator
Moderator
Posts: 18,439
Thanks: 2,825
Fixes: 226
Registered: 06-04-2007

Re: NAT Type Problems Xbox One.

@Lawzy180

There were some replies within this thread when I merged.

 

It is not a broadband issue, therefore, the Broadband board is not the correct place for this thread.

 

Remember it is still the holidays and some people who would frequent this board offering help may not return till next week.

 

Edit: I posted before I saw your above edit.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still