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capped FTTP speed

FIXED
bladerunner
Hooked
Posts: 8
Thanks: 4
Registered: ‎15-12-2017

capped FTTP speed

Hi all, had the 900mbit package ever since it came out in my area, up until a few days ago had no issues reaching the max speed anytime (980 on most speedtests). Now it appears that I am capped at 700, no matter what time/day it is. Any idea what gives ?

3 REPLIES 3
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,711
Thanks: 647
Fixes: 112
Registered: ‎27-11-2020

Re: capped FTTP speed

Fix

Hey there @bladerunner just checked and no issues with being capped etc on our side. Have you tried both wired and wireless?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
bladerunner
Hooked
Posts: 8
Thanks: 4
Registered: ‎15-12-2017

Re: capped FTTP speed

Hi , thanks for checking and this lead me to check my router. Looks like QoS got enabled with my latest router firmware update, soon as I switched it off I am back to full strength ! Many thanks for your help 

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,711
Thanks: 647
Fixes: 112
Registered: ‎27-11-2020

Re: capped FTTP speed

Awesome, glad to hear it! Smiley Let me know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team