cancel
Showing results for 
Search instead for 
Did you mean: 

Very slow internet

Michael199
Newbie
Posts: 1
Registered: ‎11-07-2025

Very slow internet

Normally the internet for me would be around 80 mbps - 100. now its literally under 10 and its been like that for the past 2 hours. The wifi is so horrible this happens so often. This issue occurs every week for very long periods of time. Ive restarted my router around 4 times now and no changes.

Tags (1)
3 REPLIES 3
jab1
The Full Monty
Posts: 22,708
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: Very slow internet

@Michael199 From your quoted 'usual' speeds, I am guessing you are on FTTP (Full Fibre). If so, have you noticed any change in either the ONT or Hub lights when this slow-down occurs?

John
Baldrick1
Moderator
Moderator
Posts: 13,613
Thanks: 6,634
Fixes: 457
Registered: ‎30-06-2016

Re: Very slow internet

Moderator's note:
Thread moved from Plusnet Feedback to Full Fibre.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Tags (1)
Baldrick1
Moderator
Moderator
Posts: 13,613
Thanks: 6,634
Fixes: 457
Registered: ‎30-06-2016

Re: Very slow internet

@Michael199   Welcome to the Plusnet Community Fora.

Would it be correct to assume that this is a wireless connection? If so, what is the speed when connected over an Ethernet cable?

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'