Ok, a bit of a mish mash here! I an EE broadband full fibre subscriber but have a BT SmartHub2 router from when I was with BT.
I guess EE saw what I had so didn't bother sending their own branded SmartHub. Anyway, it all carried on working from the BT/EE switchover without any input from me so I've had little reason to complain about this.
But - my next broadband provider could possibly be back to BT (so not a problem) or the Plusnet brand of the BT group, which is where I would appreciate advice.
Apparantly, using a BT SH2 for Plusnet is fairly widespread so I don't think I would be planning anything too challenging. All you need to do is change the username and password in the router hub manager, then plug in the ethernet cable. So, I thought I would try a "dry run". I managed to access the Hub Manager and found a Broadband Username and Password line which I imagine would be the bits I would need to change.
This is where I got stuck. There was no obvious way to actually change and then save new settings here. Nobody has flagged this as an issue on the Plusnet forums, so I am possibly doing something incorrect here. I have read the entire Baldrick thread on this topic to no avail - could somebody on here advise?
Needless to say, I could just plug and play if I used a supplied Plusnet router, but I'd rather not do that due to basic nature of the router.
Many thanks for reading this far!
