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Upload Speed not as Advertised.

ItsAdam
Grafter
Posts: 25
Thanks: 1
Registered: a month ago

Upload Speed not as Advertised.

Hi I'm only getting 106-107mbit up with the occasional niggle up to 108, but that's rare.  I signed up for 115mbit. 

I've tried about 10 different servers on speedtest and fast.com (not at all accurate) puts me at 110up, but it also puts me at 1.1gig, and it put my virgin at 1.8gig so yeah, forgive me for not using Netflix's service as a good measure.

 

Is there some sort of 7 settling period for Full Fiber?  I was under the impression you'd get full speed from the get go from the Engineer.

Thanks.

8 REPLIES 8
ItsAdam
Grafter
Posts: 25
Thanks: 1
Registered: a month ago

Re: Upload Speed not as Advertised.

Worth noting RealSpeed is giving 110 as well, so I guess I'm getting only 5 less.

Jones
Dabbler
Posts: 17
Thanks: 6
Registered: ‎21-05-2025

Re: Upload Speed not as Advertised.

If you have Full Fibre 900, 115Mb/sec upload is an estimated speed, not guaranteed. Your 106-110Mb/sec would seem to be near enough.

900Mb/sec download is also an estimate. The only guaranteed speed is 500Mb/sec minimum download.

There is no settling in period with full fibre.

 

 

ItsAdam
Grafter
Posts: 25
Thanks: 1
Registered: a month ago

Re: Upload Speed not as Advertised.

Estimated is a term coined with Copper to property broadband and no longer relevent.  It's most likely some T&C cop out just incase.

But as I said no longer an issue on Full Fibre, hence comment.   Any OpenReach Engineer will tell you the same if you don't trust me.

 

Virgin actually over-supplies to make sure advertised speeds are met and most of the time surpassed, just as a simply FYI.  Gig1 is sold as up to 1130, but I always got 1140-1155.  500 used to be something like 510+

corringham
Seasoned Champion
Posts: 1,626
Thanks: 866
Fixes: 23
Registered: ‎25-09-2015

Re: Upload Speed not as Advertised.

The speed advertised is the line speed not the achievable throughput.

Each packet of information sent over the internet has headers (like a letter has an envelope) which uses some of the line capacity. ~107Mbps for a 115Mps connection doesn't sound far off what I'd expect to see.

Maybe some other user with the same product as you could comment of what upload speed they see?

There is no settling in time for Full Fibre - you will be connected at 1Gbps, and then you will be throttled down to the speed for the product you are on.

(As you mentioned, some non-OR providers do provide services above the product's headline speed - my 600Mbps symmetric FTTP achieves over 670Mps in speed tests)

Jones
Dabbler
Posts: 17
Thanks: 6
Registered: ‎21-05-2025

Re: Upload Speed not as Advertised.

@ItsAdam 

According to Plusnet:

Full Fibre 900

900Mb estimated download speed

500Mb minimum guaranteed speed

115Mb estimated upload speed

24 month contract

ItsAdam
Grafter
Posts: 25
Thanks: 1
Registered: a month ago

Re: Upload Speed not as Advertised.

@Jones Yeah I read and responded to your first post,  stop spamming obvious stuff to get your post count up.

@corringham I specifically selected PlusNet because of their 115.  On a full fiber connection with minimal network speed degeneration, I would expect 114-115.

People posting "cry it's an estimate" by that logic I could expect faster then.  EE also advertises 115.

MisterW
Superuser
Superuser
Posts: 18,376
Thanks: 7,809
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Registered: ‎30-07-2007

Re: Upload Speed not as Advertised.

Maybe some other user with the same product as you could comment of what upload speed they see?

I see 108-109 Mb using the Ookla speedtest. That's about what I would expect allowing for data overheads

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Champnet
Hero
Posts: 3,152
Thanks: 1,236
Fixes: 18
Registered: ‎25-07-2007

Re: Upload Speed not as Advertised.

@ItsAdam  I'm with the general opinion that there's too many variables that could affect the speed between the two ends of the line.

If you'e looking for a more optimistic line test result try : https://www.fireprobe.net/