Speed Issues on FTTP 330Mbps?
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Re: Speed Issues on FTTP 330Mbps?
02-06-2014 2:21 PM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Speed Issues on FTTP 330Mbps?
02-06-2014 7:09 PM
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Re: Speed Issues on FTTP 330Mbps?
17-06-2014 10:09 PM
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Quote from: dave Yeah, I'm putting everyone on 300Mbps onto 100Mbps as we've got a problem with the 300Mbps profile, don't have an ETA yet unfortunately.
Dave,
My current speed profile is showing 20mb as well.
Could update my speed profile, as I am currently on the 330/30 trial since 2012. Only last month has slowed down
Re: Speed Issues on FTTP 330Mbps?
18-06-2014 11:29 AM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Speed Issues on FTTP 330Mbps?
22-06-2014 7:43 PM
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Quote from: dave That's done, you might need to disconnect/reconnect for the change to take effect.
Dave, I have just restarted my BT modem and router twice but still when completing a speed test (BT & Speedtest.net) both get maximum 20mb download speed. Upload goes to 30mb, so is fine.
I have attached the screenshot of my line speed still showing 20mb.
thanks
Re: Speed Issues on FTTP 330Mbps?
23-06-2014 10:58 AM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Speed Issues on FTTP 330Mbps?
25-06-2014 12:49 AM
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Can you help please?
Re: Speed Issues on FTTP 330Mbps?
02-07-2014 9:23 AM
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To everyone else on 300Mbps we've just rolled out the fix for the 300Mbps profile, if you disconnect/reconnect you should see the faster speeds again.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Speed Issues on FTTP 330Mbps?
02-07-2014 11:21 AM
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I saw another hole in service just after midnight so shall keep an eye on that. That's using an Ethernet connection BTW, not WiFi. Not been a big problem yet but if we were watching TV or a film it would be.
Ian
Re: Speed Issues on FTTP 330Mbps?
06-07-2014 4:32 PM
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slower then before. Current speedtest results are all within 25-34Mbps download and 24-30 upload. Before the reset my results
we're around the 90Mbps as you reduced the line to 100/30 a few months ago.
BT line checker lists a maximum of 319.25 for my line and 30Mbps upload.
It says my IP profile for the line is 319.25Mbps.
Could you please investigate and possible fix this for me?
Thank you
Thomas Funke
Re: Speed Issues on FTTP 330Mbps?
07-07-2014 11:08 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Speed Issues on FTTP 330Mbps?
08-07-2014 1:51 AM
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near the 330/30. I have done several test including at 2am and the download is a constant 72 Mbps. Could you please have a look
again as it looks like I have been setup for your normal retail Fibre speed and not the test 330/30 I have been on for the last year.
Thank you
Thomas
Re: Speed Issues on FTTP 330Mbps?
08-07-2014 5:24 PM
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I've put it back to 300Mbps for you now, you might need to disconnect/reconnect for the change to take effect.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Speed Issues on FTTP 330Mbps?
09-07-2014 12:12 AM
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I have done a reset and now I am averaging 160-190Mpbs, which I am happy with.
I will run more speed tests later when it is not so busy.
Now I can fully test my Netgear Nighthawk 7000.
So far I am very happy with it.
Thanks
Thomas
Re: Speed Issues on FTTP 330Mbps?
09-03-2015 9:50 AM
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