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Slow speed on FTTP 300

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,642
Thanks: 10,226
Fixes: 1,607
Registered: ‎21-04-2017

Re: Slow speed on FTTP 300

Haha nice! I do recall Openreach’s diagnostics team taking a look at the fault after I’d arranged the engineer so maybe they fixed an issue with a profile or something.

Sorry for the struggle you’ve had but glad we’ve got there and your speed is now where it should be. Thumbs_Up

Let me know if there’s anything else you’d need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,642
Thanks: 10,226
Fixes: 1,607
Registered: ‎21-04-2017

Re: Slow speed on FTTP 300

Your speed still good? Cheesy

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
cocowalla
Dabbler
Posts: 21
Thanks: 11
Registered: ‎30-11-2018

Re: Slow speed on FTTP 300

@Gandalf yes thanks, still getting full speed as expected! I only hope some lesson have been learned on the support side 😅

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,642
Thanks: 10,226
Fixes: 1,607
Registered: ‎21-04-2017

Re: Slow speed on FTTP 300

Excellent! Happy to pass feedback on for sure. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet