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Signal strength rapid drop outs

CoolerKing
Grafter
Posts: 40
Thanks: 4
Registered: ‎02-08-2016

Signal strength rapid drop outs

Just had full fibre installed on 5th December 22. Everything fine until last few days when signal strength constantly dropping out then coming back. Speed test showing average 130mb but streaming is pausing and signal strength icon is barely filled in.
4 REPLIES 4
bmc
Hero
Posts: 3,128
Thanks: 979
Fixes: 48
Registered: ‎28-02-2017

Re: Signal strength rapid drop outs

@CoolerKing 

Are you testing on a wired connection or WiFi?

 

If WiFi is causing you problems with the service then the service itself may be fine.

 

Brian

CoolerKing
Grafter
Posts: 40
Thanks: 4
Registered: ‎02-08-2016

Re: Signal strength rapid drop outs

The WiFi signal shows high.
The signal strength shows low.
Speed test shows 130 mb average using WiFi but streaming via Chromecast is buffering.
RealAleMadrid
Aspiring Hero
Posts: 2,690
Thanks: 1,370
Fixes: 59
Registered: ‎07-07-2009

Re: Signal strength rapid drop outs

@CoolerKing   The Wi-Fi signal shows high, but the signal strength icon shows low. Where are these indicators and on what devices?

CoolerKing
Grafter
Posts: 40
Thanks: 4
Registered: ‎02-08-2016

Re: Signal strength rapid drop outs

Mobile phone. Chromecast to TV.