Plusnet Full Fibre 300 Speeds?

[#1]

@kenm 

Try this

Windows Key + R enter ncpa.cpl

This will list all network connections, you should see one named WiFi or similar

Right click, select -> Properties -->Configure --->Advanced tab

Look in the drop down for Prefered Band.

How far away from the Hub is this PC? It could be that 2.4GHz is the stronger signal and selecting 5GHz might result in a slower connection..

[#2]

I have been there came in a different way, clicked the 5g band ,no way to save, just ok

abt 12m away no obstacles newish property, timber framed.

Just done a plusnet speed test D 100mbps  U 45mbps

BUT if i put my laptop next to my desktop same speed test it gets D 250 U 46 on 5GHz

go back into desktop internet settings in properties still showing 2.4GHz

This is more than i can sort out     screenshot showing properties at 2.4 GHz

Thanks Kenm

[#3]

Been up in the night why wont my new w11 desktop accept the 5ghz band, all other equipment all working well using Wifi

with our new FFibre 300

I went thru the sequence again that Dan the Van sent , had tried it last night a couple of times but no success

BUT this attempt worked now got 5ghz showing in Network settings

Just done a Plusnet Speed Test  D 290mbps   U 47mbps.

I wish you guys would be available with Greenby my webmail is terrible 10 to 15 seconds to open an email  same again to put it into trash have raised tickets but says it all working okay their side, my new FFibre not going to help that !

Many Thanks for all the HELP      screenshot showing the 5ghz.

[#4]

Good you followed my instructions to change the "Preferred Band".

But with the HP laptop I have the wireless network adapter on occasions still selects 2.4GHz, you may find the same happening.

I found setting "Roaming Aggressiveness" to '1 Lowest' and "MiMo Power Save Mode"  to 'No SMPS' help prevent this.

These settings are found in same config screen where you set Preferred Band.